1.1 The following definitions and rules of interpretation apply to these conditions.

ISS Safety is a division of Industrial Safety Services.  Industrial Safety Services is a trading style of Coann Limited Reg No. NI 602738

Unless otherwise specifically agreed in writing, all prices for the supply of goods made between Coann Limited t/a Industrial Safety Services (“the Company”) and the customer (hereinafter “the Buyer”) shall be subject to the following terms and conditions:

Buyer: the person, firm or company who purchases the Goods from The Company and who, by entering into this Contract with The Company, is warranting that it is acting in the course of its trade or business.

Contract: any contract between The Company and the Buyer for the sale and purchase of the Goods, incorporating these conditions.

Delivery: completion of delivery of an Order by the Buyer or its nominated agent taking physical possession of the Goods.

Delivery Date: the date on which the Goods are delivered to or collected by the Buyer or, if The Company tried to deliver the Goods but is unable to, the date on which The Company attempted to have the Goods delivered.

Delivery Point: the place where delivery of the Goods is to take place.

Goods: any goods agreed in the Contract to be supplied to the Buyer by The Company (including any part or parts of them).

The Company: Coann Limited incorporated and registered in Northern Ireland with company number 602738 whose registered office is at 189 Castleblayney Road, Keady, Co. Armagh, N. Ireland, BT60 3HY who shall be the supplier of the Goods.

1.2 A reference to a particular law is a reference to it as it is in force for the time being taking account of any amendment, extension, application or re-enactment and includes any subordinate legislation for the time being in force made under it. Any EU law, directive or regulation which currently applies to this contract shall, in the event of the UK’s departure from the EU, have its applicability superseded by any replacing UK or Northern Ireland act or statutory instrument.

1.3 Words in the singular include the plural and in the plural include the singular.

1.4 Condition headings do not affect the interpretation of these conditions.


2.1 Subject to any variation under condition 2.3 the Contract shall be on these conditions to the exclusion of all other terms and conditions (including any terms or conditions which the Buyer purports to apply under any purchase order, confirmation of order, specification or other document).

2.2 No terms or conditions endorsed on, delivered with or contained in the Buyer’s purchase order, confirmation of order, specification or other document shall form part of the Contract simply as a result of such document being referred to in the Contract.

2.3 These conditions apply to all The Company’s sales and any variation to these conditions and any representations about the Goods shall have no effect unless expressly agreed in writing and signed by a Director of The Company. The Buyer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of The Company which is not set out in the Contract. Nothing in this condition shall exclude or limit The Company’s liability for fraudulent misrepresentation.

2.4 Each order or acceptance of a quotation for Goods by the Buyer from The Company shall be deemed to be an offer by the Buyer to buy Goods subject to these conditions.

2.5 No order placed by the Buyer shall be deemed to be accepted by The Company until an acceptance of the order is confirmed by The Company, by whatever means appropriate, or (if earlier) The Company delivers the Goods to the Buyer.

2.6 The Buyer shall ensure that the terms of its order and any applicable specification are complete and accurate.

2.7 Any quotation given by The Company is subject to change at The Company’s absolute discretion but shall remain open for acceptance by the Customer provided that The Company has not previously withdrawn it or any timescale placed on acceptance has expired.

2.8 The Company may, at its absolute discretion, sell branded and private label products to authorised customers. In the event of any such sales, the Buyer in question must not:

(a)    advertise, promote, distribute, sell or market the products in any way that disparages, misrepresents or injures the Seller, the brand or private label owners; and

(b)    distribute or sell products employing any illegal, deceptive, undesirable, or improper advertising, marketing or selling practice, including predatory or “loss leader” pricing, bait and switch, or negative selling practices.


3.1 The quantity and description of the Goods shall be as set out in The Company’s records which shall stand as absolute proof of what order the Buyer made.

3.2 All samples, drawings, descriptive matter, specifications (including sizing and colouring) and advertising issued or made available by The Company and any descriptions or illustrations contained in The Company’s catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Goods described in them. They shall not form part of the Contract.

3.3 Size, style, fabric content, specification, quality, and colour and/or any other matters relating to the Goods should be checked by the Buyer on receipt of the goods. It is the Buyer’s sole responsibility to verify that the Goods delivered are what was ordered.

3.4 The Company gives no warranty, express or implied, regarding the suitability of the Goods for the purpose for which Buyer has chosen them.

3.5 The Buyer recognises that variation may occur from one dye batch to another and The Company shall not be liable for any such variation in colour.

3.6 The Buyer acknowledges and agrees that when a sample of the Goods has been shown to or inspected by the Buyer any consequent sale does not constitute a sale by sample.


4.1 Unless otherwise agreed in writing by The Company, the Delivery Point shall be The Company’s place of business. Collections from The Company’s place of business shall only be permitted between Monday to Friday between 9.00am and 5.30pm.

4.2 If the Buyer wishes the Delivery Point to be anywhere other than The Company’s place of business, the Buyer must specifically request an alternative Delivery Point and pay the appropriate delivery charges.

4.3 The Buyer shall take delivery of the Goods within 7 days of The Company giving it notice that the Goods are ready for delivery.

4.4 Any dates specified by The Company for delivery of the Goods (including making them available for collection) are an estimate only on which the Buyer relies entirely at its own risk. Time for delivery shall not be, and shall not be capable of being made by notice, of the essence. If no dates are so specified, delivery shall be within a reasonable time (with The Company’s view being final as to what constitutes reasonable).

4.5 Subject to the other provisions of these conditions The Company shall not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods (even if caused by The Company’s negligence), nor shall any delay
entitle the Buyer to terminate or rescind the Contract unless 180 days has passed from the estimated delivery date.

4.6 Where the Buyer has requested that the Goods be delivered to the Delivery Point by post, The Company shall not be liable for any non or late delivery in respect of the Goods unless the reason for the non or late delivery is an error by The Company in sending the Goods to the incorrect address. Save for that, and subject to clause 12.3. The Company expressly excludes all liability in relation to non-delivery of Goods sent by post.

4.7 If for any reason the Buyer fails to accept delivery of any of the Goods when they are ready for delivery, or The Company is unable to deliver the Goods because the Buyer has not provided appropriate instructions, documents, licences or authorisations: (a) risk in the Goods shall pass to the Buyer (including for loss or damage caused by The Company’s negligence); (b) the Goods shall be deemed to have been delivered; and (c) The Company may store the Goods until delivery, whereupon the Buyer shall be liable for all related costs and expenses (including, without limitation, storage and insurance).

4.8 The Buyer shall provide at the Delivery Point and at its expense adequate and appropriate equipment and manual labour for unloading the Goods and generally taking receipt of them.

4.9 If The Company delivers to the Buyer a quantity of Goods of up to 10% more or less than the quantity ordered, the Buyer shall not be entitled to object to or reject the Goods or any of them by reason of the surplus or shortfall and shall pay for such goods at the pro rata Contract rate.

4.10 The Company may deliver the Goods by separate instalments. Each separate instalment shall be invoiced and paid for in accordance with the provisions of the Contract.

4.11 Each instalment shall be a separate Contract and no cancellation or termination of any one Contract relating to an instalment shall entitle the Buyer to repudiate or cancel any other Contract or instalment.

4.12 If the Delivery Point is to be outside the UK: (a) The Buyer shall obtain all necessary import licences, clearances and other consents necessary for the purchase of the Goods. (b) The Buyer must comply with all applicable laws and regulations of the country for which the products are destined. The Company will not be liable for any breach by the Buyer of any such laws. (c) Risk in and responsibility for the Goods shall pass to the Buyer once they have been delivered to the carrier appointed to deliver the Goods and the Buyer shall maintain appropriate insurance for the goods in transit. (d) Large orders may incur additional costs or extended delivery times. If applicable a member of our Customer Services team will discuss with you.

4.13 If the Customer pays for a premium delivery service, such deliveries can be made at any time from 7.00am onwards. If the Customer is not available to take delivery at that time, clause 8 may (at The Company’s discretion) apply.


5.1 The quantity of any consignment of Goods as recorded by The Company upon despatch from The Company’s place of business shall be conclusive evidence of the quantity received by the Buyer on delivery unless the Buyer can provide conclusive evidence proving the contrary (such evidence shall not include witness evidence from any of the Buyer’s employees).

5.2 The Company shall not be liable for any non-delivery of Goods (even if caused by The Company’s negligence) unless the Buyer gives written notice to The Company of the non-delivery within 7 days of the date when the Goods would in the ordinary course of events have been received.

5.3 Any liability of The Company for non-delivery of the Goods shall be limited to replacing the Goods within a reasonable time or issuing a credit note at the pro rata Contract rate against any invoice raised for such Goods.


6.1 Subject to clause 4.12(c), the Goods are at the risk of the Buyer from the time of Delivery.

6.2 Ownership of the Goods shall not pass to the Buyer until The Company has received in full (in cash or cleared funds) all sums due to it in respect of:

(a) the Goods; and

(b) all other sums which are or which become due to The Company from the Buyer on any account or for any reason.

6.3 Until ownership of the Goods has passed to the Buyer, the Buyer shall:

(a) hold the Goods on a fiduciary basis as The Company’s bailee;
(b) store the Goods (at no cost to The Company) separately from all other goods of the Buyer or any third party in such a way that they remain readily identifiable as The Company’s property;
(c) not destroy, deface or obscure any identifying mark or packaging on or relating to the Goods; and
(d) maintain the Goods in satisfactory condition and keep them insured on The Company’s behalf for their full price against all risks to the reasonable satisfaction of The Company. On request the Buyer shall produce the policy of insurance to The Company.

6.4 In relation to Goods which the Buyer has purchased specifically for the purposes of re-sale, the Buyer may sell the Goods in the ordinary course of its business before ownership has passed to it.

6.5 The Buyer’s right to possession of the Goods shall terminate immediately if:

(a) the Buyer takes any steps or has any steps taken against it in connection with the Buyer’s insolvency (or potential or likely insolvency); or

(b) on either a balance sheet or cash-flow basis, the Buyer is unable to pay its debts as and when they fall due; or

(c) the Buyer encumbers or in any way charges any of the Goods.

6.6 If any circumstances arise which terminate or may terminate the Buyer’s right to possession of the Goods, the Buyer must immediately inform The Company. If the Buyer fails to inform The Company, then the Buyer shall hold the Goods on trust for The Company until such time as the Goods have been recovered by The Company from the Buyer.

6.7 The Company shall be entitled to recover payment for the Goods notwithstanding that ownership of any of the Goods has not passed from The Company.

6.8 The Buyer grants The Company, its agents and employees an irrevocable licence at any time to enter any premises where the Goods are or may be stored in order to inspect them, or, where the Buyer’s right to possession has terminated, to recover them.

6.9 Where The Company is unable to determine whether any Goods are the goods in respect of which the Buyer’s right to possession has terminated, the Buyer shall be deemed to have sold all goods of the kind sold by The Company to the Buyer in the order in which they were invoiced to the Buyer.

6.10 On termination of the Contract, howsoever caused, The Company’s (but not the Buyer’s) rights contained in this condition 6 shall remain in effect.


7.1 Unless otherwise agreed by The Company in writing (including email), the price for the Goods shall be those prices set out in The Company’s price list published in force at the time that the order is made. However, The Company retains the absolute right to vary the price payable for the Goods between the date of order and the date of despatch save that if the price variation gives rise to an increase of more than 15% on the original price agreed, the Buyer shall have the option to cancel the order unless the Goods have been customised for the Buyer in which case the right to cancel shall not arise.

7.2 If the Buyer is to pay the price other than in UK pounds sterling, the price shall be calculated as the sterling equivalent of the published price using the currency exchange rate of The Company’s discretion which applies at the time that the order is made.

7.3 The delivery charges shall be those set out on The Company’s website as at the date of delivery or deemed delivery or as otherwise communicated by The Company to the Buyer.


8.1 Subject to the Buyer having a right to return the Goods pursuant to these terms, all sales are final. However The Company does, subject to the terms of this clause, recognise that there may be occasions when it is appropriate to accept returns from the Buyer and The Company may, on a case by case basis, consider doing so (but shall not be under any obligation to do so). For the purposes of this clause, any Goods which the Buyer wants to return shall be referred to as “Returned Goods”.

8.2 The Company will, in any circumstances, only accept returns if the following conditions are met:
(a)    The Buyer shall provide a proper invoice and despatch note number in respect of the Returned Goods;
(b)    The Company must have issued a valid returns authorisation note in respect of the Returned Goods;
(c)    By way of a restocking charge, the Buyer shall pay to The Company a sum equivalent to either £30 (or equivalent in Euros if applicable) or 20% of the price of the Returned Goods (at The Company’s discretion);
(d)    The Returned Goods must not have been worn (including tried on) and must be returned in their original unopened packaging

(e)   The Returned Goods must be returned with all original documentation that was supplied with the Goods;
(f)    The Company retain the right to refuse Returned Goods should The Company deem them to be unsuitable for resale;
(g)   The Buyer will either:
(i)    pay for and arrange the return of the Returned Goods; or
(ii)    if The Company agrees to recover the Returned Goods pay to The Company a charge of £15/€18 per box of Returned Goods. In the event that The Company’s carrier attends to collect the Returned Goods and that collection is not possible owing to a default of the Buyer, a charge of £15/€18 will be payable by the Buyer to The Company.
(h)    The value of the Returned Goods must not exceed 3% of the Buyer total spend with The Company during the preceding 12 month period. If the Returned Goods does exceed 3%, whether with The Company’s consent or otherwise, a restock charge of 25% of the price of the Returned Goods in question may, at The Company’s absolute discretion, be charged (such charge subject to a £50, or Euro equivalent, minimum).

8.3    The following Goods will not be eligible to be returned pursuant to this clause:
(a)    Any products from the Result Air Down range;
(b)    Underwear;
(c)    Consumables (as defined from time to time by The Company);
(d)    Any Goods which The Company does not carry as core stock (as defined by The Company from time to time);
(e)    Any Goods which have been ordered as bespoke Goods by the Buyer (for example, embroidered and/or personalised  Goods);
(f)    Samples;
(g)    Any Goods which have been in the possession of the Buyer for more than 28 days after delivery;
(h)    Deal/Offer/Promotion products;
(i)    discontinued lines;
(j)    seasonal products;
(k)    Any Goods which have, as their function, the protection of health and safety and/or the hygiene of the wearer. By way of (non-exhaustive) examples, high visibility garments, earplugs, face masks and goggles.

8.4    If Goods despatched by The Company are returned because the address (or other matter in relation to the Goods) given by the Buyer was incorrect, then in addition to any restocking charge that may apply, the Buyer shall pay to The Company a fee of £10.00 (or Euro equivalent)

9. TAX

9.1    The price for the Goods and all other charges shall be exclusive of any value added tax (if applicable) and all costs or charges in relation to packaging, loading, unloading, carriage and insurance, all of which amounts the Buyer shall pay in addition when it is due to pay for the Goods

9.2 If the Buyer orders Goods for delivery outside the UK, the delivery may be subject to export and/or import duties and taxes. The Buyer will be responsible for payment of any such export and/or import duties and taxes. If The Company incurs any export charges, these shall be reimbursed to The Company by the Buyer within 7 days of The Company making a demand for any such charges.

9.3 The Customer is entirely responsible for properly accounting for any tax that the Customer is due to pay in connection with any dealings with The Company.


10.1 Unless agreed otherwise by The Company, a Buyer who is not on credit terms must make payment for the Goods at the time that the order is made.

10.2 The Company may, at its absolute discretion, agree to provide a Buyer with credit terms for payment. In asking for credit, the Buyer is warranting that (i) the Goods are being purchased in the course of the Buyer’s business, and (ii) as at the date of each order the Buyer is not aware of any circumstances which might mean that the Buyer cannot pay for the Goods. The Company shall be under no liability to offer credit to the Buyer. However, if The Company does agree to provide Goods on credit, the following shall apply:

(a) Credit will not be extended to the Buyer unless approved in writing by The Company.

(b) Where credit has been granted, payment is due within thirty days of the Delivery Date unless otherwise agreed in writing.

(c) Goods will not be despatched when a Buyer’s account is overdue or the credit limit has been exceeded.

10.3 No payment shall be deemed to have been received until The Company has received cleared funds. The Company shall be due payment in respect of any Goods even if no invoice has been raised and the raising and/or issuing of an invoice shall not be a pre-condition to The Company’s entitlement to be paid.

10.4 Time for payment shall be of the essence.

10.5 All payments payable to The Company under the Contract shall become due immediately on its termination despite any other provision.

10.6 If any payments are made by way of credit card, The Company shall be at liberty to charge a fee on top of the payment sum which represents any charge levied on The Company by the credit card handler or operator.

10.7 Subject to clause 10.8, the Buyer shall make all payments due under the Contract in full without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise unless the Buyer has a valid court order requiring an amount equal to such deduction to be paid by The Company to the Buyer.

10.8 The Company may allow a prompt payment discount at such rate as is agreed with the Customer. The period when such payment must be made in order to qualify as ‘prompt’ will also be agreed between The Company and the Customer. If the payment is not made promptly, The Company shall be entitled to be paid the full amount excluding the discount.

10.9 The Company shall have a general and particular lien on all money and property which the Buyer owns or is entitled to possess which is in the possession of The Company or its agents which The Company may sell as the Buyer’s agent to reduce the Buyer’s debt to The Company.

10.10 If the Buyer fails to pay The Company any sum due pursuant to the Contract, the Buyer shall be liable to pay interest to The Company on such sum from the due date for payment at a rate of 2% per calendar month or part in which payment is overdue. Interest remains payable after judgment. The Company reserves the right to claim interest under the Late Payment of Commercial Debts (Interest) Act 1998. In addition to the aforesaid, the Buyer shall be liable to pay The Company as a debt any costs/charges/fees incurred (plus VAT) by The Company and/or their agents in connection with any unpaid sums due to The Company from the Buyer.

10.11 Returned or represented cheques will incur a charge of £20.00/€24 per representation.


11.1 The Company is not the manufacturer of the Goods and as such the Buyer hereby acknowledges and agrees that it is not appropriate for The Company to provide warranties in respect of the quality of the Goods. The Company therefore gives no such warranties, express or implied, as to the quality of the Goods and all such warranties are hereby excluded from the contract.

11.2 Upon written request from the Buyer, The Company shall endeavour, but shall not be obliged to, transfer to the Buyer the benefit of any warranty or guarantee given to The Company by the manufacturer but only insofar as any such warranty or guarantee has been given to The Company.


12.1 The following provisions set out the entire financial liability of The Company (including any liability for the acts or omissions of its employees, agents and sub-contractors) to the Buyer in respect of:
(a)    any breach of these conditions;
(b)    any use made or resale by the Buyer of any of the Goods, or of any product incorporating any of the Goods; and
(c)    any representation, statement or tortious act or omission including negligence arising under or in connection with the Contract;
(d)    any other matter arising out of or in connection with the sale or prospective of the Goods

12.2 All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract.

12.3 Nothing in these conditions excludes or limits the liability of The Company:
(a)    for death or personal injury caused by The Company’s negligence; or
(b)    under section 2(3), Consumer Protection Act 1987; or
(c)    for any matter which it would be illegal for The Company to exclude or attempt to exclude its liability; or
(d)    for fraud or fraudulent misrepresentation.

12.4 Subject to condition 12.2 and condition

12.3:(a)    The Company’s total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of the Contract shall be limited to, at The Company’s sole election, either:

(i)    repairing or replacing the Goods (or appropriate part thereof) provided that, if The Company so requests, the Buyer shall, at the Buyer’s expense, return the Goods or the part of such Goods which are being replaced to The Company; or
(ii)    the price paid for the Goods.

(b)    The Company shall not be liable to the Buyer for any pure economic loss, loss of profit, loss of business, depletion of goodwill or otherwise, in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the Contract. 

12.5 The Company’s liability shall only be in relation to the Goods themselves. If the Goods are applied to or used in connection with any other goods or products, The Company shall have no liability for any loss or damage to the products which the Goods were used in connection with, or any loss or damage arising out of or in connection with those products.

12.6 The Company advise the customer to test any Goods before applying them to or using them in connection with any other products. If the Goods are equipment that the Buyer is going to use, the Buyer is strongly advised to obtain proper training (possibly from the manufacturer) about the operation, use, maintenance and security of the Goods. The Company shall have no liability in respect of any problems that arise with the Goods in circumstances were the Buyer did not test the Goods and/or obtain proper training and the problem(s) which arose could have been resolved had training been given.

12.7 The Company shall not be liable for a breach of contract in respect of the Goods or any matters relating to them insofar as;

(a)    the Buyer makes any further use of such Goods after giving such notice; or

(b)    the defect arises because the Buyer failed to follow The Company’s oral or written instructions as to the storage, installation, commissioning, use or maintenance of the Goods or (if there are none) good trade practice; or

(c)    the Buyer alters or repairs such Goods without the written consent of The Company;

(d)    the Buyer is responsible for causing the problem, whatever it may be.

12.8 The Buyer acknowledges that the price paid for the Goods is, in part, referable to the amount of risk that The Company is prepared to accept. If the Buyer wants The Company to accept more risk, then the Buyer can suggest this to The Company and a higher price may be agreed for the Goods to reflect The Company’s greater risk. Whatever price is paid for the Goods, the Buyer hereby acknowledges that the amount of risk The Company accepts is reasonable by reference to the price charged for the Goods.   


13.1 If the Buyer breaches any of the terms of this contract or becomes, or in the reasonable opinion of The Company is likely to become, insolvent The Company may (without prejudice to its other rights) forthwith terminate this agreement.

In the event that this agreement is terminated by The Company:

(a)    it shall be entitled to be immediately paid any and all sums due to it from the Buyer whether in respect of this or any other contract and including any monies unpaid as a result of credit which The Company has provided to the Buyer;
(b)    insofar as the Goods have not been delivered prior to termination, The Company shall be discharged from any obligation to supply the Goods.


14.1 The Company may assign the Contract or any part of it to any person, firm or company.

14.2 The Buyer shall not be entitled to assign the Contract or any part of it without the prior written consent of The Company.


The Company reserves the right to defer the date of delivery or to cancel the Contract or reduce the volume of the Goods ordered by the Buyer (without liability to the Buyer) if it is prevented from or delayed in the carrying on of its business due to circumstances beyond the reasonable control of The Company including, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, provided that, if the event in question continues for a continuous period in excess of 180 days, the Buyer shall be entitled to give notice in writing to The Company to terminate the Contract.


16.1 The Buyer must not use The Company’s website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

16.2 The Buyer must not use The Company’s website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

16.3 The Buyer must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting), scanning or probing for exploits on or in relation to this website without The Company’s express written consent.

16.4 The Buyer must not use The Company’s website to transmit or send unsolicited commercial communications.


17.1    Each right or remedy of The Company under the Contract is without prejudice to any other right or remedy of The Company whether under the Contract or not.

17.2    If any provision of the Contract is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of the Contract and the remainder of such provision shall continue in full force and effect.

17.3    Failure or delay by The Company in enforcing or partially enforcing any provision of the Contract shall not be construed as a waiver of any of its rights under the Contract.

17.4    The Company does, and may, from time to time monitor or record telephone calls between it and the Buyer (or a prospective buyer).

17.5    Any waiver by The Company of any breach of, or any default under, any provision of the Contract by the Buyer shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other terms of the Contract.

17.6    The parties to the Contract do not intend that any term of the Contract shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.

17.7    The formation, existence, construction, performance, validity and all aspects of the Contract shall be governed by English law and the parties submit to the exclusive jurisdiction of the English and Welsh courts.

17.8    Freight charges are applicable on all equipment. ALL TRANSACTIONS ARE SUBJECT TO THE COMPANY’S FULL TERMS AND CONDITIONS OF SALE. Mistakes are possible: All goods should be checked upon receipt, as worn, printed, embroidered, washed or otherwise processed goods cannot be returned. PLEASE NOTE: We always recommend that all goods within this catalogue are checked for their suitability of purpose to any application process, including wearer trials. Any alterations to goods will deem them unreturnable. ALL COLOURS AND SIZES DETAILED OR ILLUSTRATED IN THIS BROCHURE ARE FOR GUIDANCE
ONLY. Some colour icons are not a true representation of their appearance. Grey marl, ash, denim, washed and vintage are examples of colours/styling that cannot be accurately displayed. In the event confusion occurs with colour icons, The Company will not be held responsible for any losses incurred. We always recommend samples of garments are obtained in advance of orders being placed. TheMagicTouch and MagiCut are registered trademarks of TheMagicTouch GMbh, Germany. The Company will only support products supplied. The Company advise testing product, before completing job.

18. Pricing & Print Errors

Prices and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions. We reserve the right to alter our prices and specifications without notice.

19. Cookie & Privacy Policy

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How we use Browser Cookies

We use cookies on this website for the following purposes:

  • Anonymously tracking page visits, hits, search terms, visitor locations etc. for statistical purposes, which help us to improve our services. We use Google Analytics to provide us with information about use of the website, examples of this statistical information would be how many visitors from United Kingdom we have had, how many visitors used Internet Explorer as a browser, how many pages were visited today, what words visitors search for to find our website etc.
  • Improving security on the website to prevent fraudulent activity and protect your personal information
  • Identifying visitors for login purposes. This ensure that you stay logged in on each page you visit, allows your browser to remember your login credentials, allows us to make recommendations based on your preferences or settings
  • Storing an anonymous reference to your shopping basket
  • Storing an anonymous reference to information you enter into the website e.g. to track popular search terms

Cookie control via your browser

If you want to control the use of cookies via your browser then we recommend that you use the help menu within the browser of your choice. Obviously there are many browsers available on a variety of devices, so it is difficult to provide you with precise instructions, but if you seek out the help menu and search for ‘cookie’ you should find the appropriate guidance for your browser. 


1. Cart ID A unique identifier for the user's cart is tracked by cookie. The cart information is stored in the database.

2. Authentication Cookie An authentication cookie for the admin section. We only track user account details to show the appropriate admin pages and data for the logged in retailer. We don't record user account information for any other purpose.

3. Local Storage to store filter states Used on the filter page so when you click back on a product page it knows which filters you had prepopulated last time. We don't track any personal data using local storage.

4. Load Balancer Cookie This cookie is essential to help ensure that the website loads efficiently by distributing visits across multiple web servers. This cookie does not contain any personal information, and only lasts for the duration of your visit, being deleted as soon as you close your web browser. 

5. Google Analytics This cookie allows us to count page visits and traffic sources so we can measure and improve the performance of our site using a service provided by Google Analytics. We also implement Google Demographics and Interest Reporting to better understand the browsing habits, interests and demographics of our vistors. For more information about Google's privacy policy, please see www.google.com/intl/en/policies/privacy Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings, see https://www.google.com/settings/ads. Additionally vistors may wish to use the Google Analytics Opt-Out Browser Add-on found at https://tools.google.com/dlpage/gaoptout/

If you don't want to receive cookies, it is possible to modify your browser so that it notifies you when cookies are sent to it, or you can refuse cookies altogether. You can also delete cookies that have already been set. If you wish to restrict or block web browser cookies which are set on your device, you can do this through your browser settings (the help function within your browser should tell you how). Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of desktop browsers. By continuing to use this website without making any such modifications to your browser, we will assume an implied acceptance of their use.